Web Design FAQ

Read Most Frequent Questions

Frequently Asked Questions

Are there any additional costs?

Our pricing is transparent, and there are no hidden costs.

However, there is a cost associated with purchasing your domain (url) name from a company like GoDaddy (depends on your desired domain but usually around $9. Premium domains can cost much more). And there is the costs associated with your hosting each month ($10/month).

Do you provide a domain name for my website?

No, we do not purchase domains on your behalf. Your business domain should be purchased by you and within your control. If you already have a domain name, we recommend leaving it where it is, and we will take care of pointing it to your server when your new website is ready to go live. We recommend GoDaddy or Google Domains if you need to purchase a new domain.

Do I own the website?

Yes! We don’t hold our customers hostage! Once you have paid off the full term of your website contract, the website is all yours. You can then choose to host, manage, and maintain the website on your own.

How do I convey what I'm looking for and what I want?

At any point during your project, you’ll have the opportunity to communicate with a project manager via email, or instant messaging. We’ll provide you with a series of questionnaires and related inquiries to help both of us gain a clear understanding of your expectations and the final outcome you’re looking for.

If I don't have a website do I really need one?

In today’s world, numerous businesses and clients search for products and services on the internet. This implies that if you do not have a website, you are essentially absent from search engines like Google, and as a result, you may lose out on thousands of potential customers. In contrast, your competitors could be discovered by these potential customers.

Read our article about why you must have a website if you own a business.

I do not know where to start with the website?

We will provide you with a questionnaire that contains uncomplicated questions. You need not worry; it will help us understand your specific needs and requirements for the website. This will enable us to design a website with minimal hassle.

How do I know how many pages I require?

When planning your website, it’s advisable to think about the message you want to convey to your customers. Categorize and subcategorize the information to create a logical structure, which will enable you to identify all the pages that should be included in your website.

How will I update my website?

There are two common ways to update your website:

  1. Do it yourself – you’ll ne able to add and edit your content using a content management system (CMS) yourself without any additional costs. We will provide you an admin login to your website so you can make any changes you like. No coding or experience needed.
  2. Talk to us – If you don’t have the time or patience to make changes yourself we can help manage your website for you with one of our website maintenance packages.
Can I update my website using my phone?

Yes you can easily update and add content to your website using your mobile phone or any other device as long as you’re connected to the internet.

How long will it take to get my website done?

Once we have received all the necessary information (i.e., logos, images/videos, and all other essential information), we can deliver your website on average within 1 to 3 weeks.

Will my website be mobile friendly?

Yes absolutely! All our websites are designed with mobile devices in mind making sure your website works across multiple devices including desktop computers, laptop, tablets and mobiles.

How will I view the progress of the website?

We provide a dedicated posting area for each website we create, which allows you to easily access the website and track its progress at any time.

I don't have any images can you source them for the website?

Ideally it’s best to have photos of your company, services or products but if you do not that’s not a problem we can use online image libraries and suggest alternative photos to use.

Can you help me write content for the website?

Yes we can provide copywriting services that will take care of all of the content writing an website text.

Does it matter if my website is a bit dated, do I really need a website?

The design of your website plays a crucial role in creating a positive first impression on potential customers. Your website serves as the online representation of your business, and it is essential to keep it up-to-date and modern. Consider this: would you purchase from a company that has an outdated and neglected website, or from one that has a visually appealing and contemporary website design?

What do I have to do to create a new website?

Just contact us through the form below or LINE ajaistudio, and we will provide you with our next steps.

How will a well designed and built website help my business?

The creation of a website involves many different processes. If all these processes are carried out correctly, the end result will be a website that can help improve your company’s sales, marketing, and overall image. To achieve this, it is important to focus on good website design, user-friendly navigation, and effective search engine optimization.

Do you provide website maintenance and support ongoing?

A lot of our customers opt for our ongoing maintenance and support which includes general assistance using our content management systems, bimonthly updates of plug-ins and code, security scanning and daily website backups.

Our Latest Web Design Work

We have designed and built websites for small businesses just like yours!